Software Plan : Starter, Growth & Enterprise
Account Type : Seller Account
Inventory Type : Serialized & Non-Serialized
Feature description
With this new enhancement, users can now import order tags from Shopify directly through the EasyEcom user interface. Earlier, these tags were fetched and applied via backend processes. Now, the control is in the hands of the user — tags associated with Shopify orders will be imported automatically along with the order data, without any backend dependency
In addition to importing tags, EasyEcom now also provides the ability to configure actions based on these tags. Users can define specific tag-based rules to trigger actions such as order import, QC pass, and more. This feature is exclusively available for accounts with Shopify integrations.
Required Settings for this feature to work
Integration with Shopify
Workflow
Step 1: Go to the Three Dot Menu > Account Settings
Step 2: Go to the "Sync Channels" tab.
Scroll to the right and go to the "Manage Tags". Click on the "Manage Tags" option in front of Shopify.
Step 3: Select the Action
Order Import Action - Define the Tag and choose the Payment Mode (The payment mode is always selected as "ALL" by default, you may choose from COD or Prepaid if required) and click "Update Settings".
Order- QC Failed - Define the Tag and choose the Payment Mode (The payment mode is always selected as "ALL" by default, you may choose from COD or Prepaid if required) and click "Update Settings".
When the Order QC Failed action is triggered, the order will be imported directly into the QC Failed status.
Order - QC Pass - Define the Tag and choose the Payment Mode (The payment mode is always selected as "ALL" by default, you may choose from COD or Prepaid if required) and click "Update Settings".
When the Order QC Pass action is triggered, the order will be imported directly into the QC Pass status.
Order Split - Define the Tag and choose the Payment Mode (The payment mode is always selected as "ALL" by default, you may choose from COD or Prepaid if required) and click "Update Settings".
In Order Split Action, the order will be imported and will be split accordingly.
Do Not Split Order - Define the Tag and choose the Payment Mode (The payment mode is always selected as "ALL" by default, you may choose from COD or Prepaid if required) and click "Update Settings".
Do Not Split Order action will import the order without splitting it.
Do Not Import Order- Define the Tag and choose the Payment Mode (The payment mode is always selected as "ALL" by default, you may choose from COD or Prepaid if required) and click "Update Settings".
Orders with tags marked under the "Do Not Import Order" action will not be imported into the system.
Customer Field Import - Define the Tag and choose the Payment Mode (The payment mode is always selected as "ALL" by default, you may choose from COD or Prepaid if required) and click "Update Settings".
Check the box if you wish to show the tag while at the Packing Station
Check the box if you wish to show the tag on the invoice and the order details page
and click "Update Settings".
When the Custom Field Import action is triggered, the tags will be displayed in the Sales Details Report by default, even if no specific option is selected.
When using the AND condition for order tags, you can add multiple tags by clicking the green plus (+) icon. In this setup, all the specified tags must be present in order for the selected action to be triggered.
For example, if you enter Tag1 and Tag2, the action will apply only if both tags are present in the order. This ensures that the condition is met only when both tags exist together in the order.
The OR condition allows you to create multiple independent tag-based settings by clicking the + New Setting button. In this setup, each tag functions separately.
For example, you can configure one setting with Tag1 and another with Tag2. If an order contains either Tag1 or Tag2, the selected action (such as import or do not import) will be triggered.
Unlike the AND condition, both tags don't need to be present in a single order. The presence of any one of the tags is enough to apply the defined action.
FAQs
1. Can I create multiple actions, and will they work simultaneously?
Yes, you can configure multiple actions, and they will work based on their respective tag conditions. However, if Order Import is one of the configured actions, the system will first validate the import condition based on the associated tags. If a tag is not included under the Order Import action, the order will not be imported, even if the same tag is used under another action.
If Order Import is not configured, and another action is defined with its tag, then:
In short, Order Import rules take precedence, and actions linked to it depend on whether the order gets imported or not. Actions configured independently will execute as long as the order is imported.
Other Related Articles
- Integrating Shopify with EasyEcom
- How to Record Shopify Orders GST Details in EasyEcom