Multi-SKU Support Against a Single EAN

Multi-SKU Support Against a Single EAN

Overview

Multi-SKU Single EAN support allows users to select the intended SKU when multiple SKUs are associated with the same EAN.
For example, iphone-12-256-blue and iphone-12-256-red may share EAN 098765432109. When this EAN is entered or scanned in a supported workflow, EasyEcom displays the matching SKU options so the user can select the intended product.An EAN is a barcode associated with a product, while an SKU identifies a specific product or variant in EasyEcom.

When to Use

Use this feature when the same EAN is associated with multiple SKUs and you need to identify the correct product during B2C order creation, Packing Station processing, HHT picking, or a supported inventory operation.

Prerequisites and Settings

The feature must be enabled for the account through backend configuration.
The relevant SKUs must have the intended EAN mappings in Product Master.
The multi_sku_for_ean backend configuration retrieves the SKUs associated with an EAN. Contact EasyEcom Support for feature activation.

How It Works

  1. Enter or scan an EAN associated with multiple SKUs.
  2. Review the matching SKU options displayed by EasyEcom.
  3. Select the SKU corresponding to the physical product being processed.
  4. Continue with the current workflow.
The selection interface may display additional product details, such as colour, MRP, packaging version, or product image, when available.

Supported Workflows

1. B2C Order Creation

When entering an EAN in Search Products on the Create Retail Order page, the matching SKU options can be displayed for selection.
Select the required SKU before proceeding with order creation.
Refer to Create Retail (B2C) Orders Individually or in Bulk for the complete order creation procedure.

2. B2C Packing Station

When a shared EAN is scanned, EasyEcom displays a multiple-SKU message and provides the matching SKU options. Select the SKU corresponding to the item being packed and continue the packing process.


Refer to Order Batches & Packing Station for B2C orders for the complete packing procedure.

3. HHT / Android Picking

When a shared EAN is scanned during picklist processing, the app displays the matching SKU options. Select the intended SKU. The app accepts the selection and updates the picking progress.


Refer to HHT - Picklist & Short Picking Process for the complete picking and confirmation procedure.

4. Inventory Adjustment

When a shared EAN is entered in Inventory Adjustment, EasyEcom displays an alert instructing the user to select a specific SKU. Select the intended SKU before proceeding with the adjustment.


Refer to Creating In-House Inventory Adjustment – Status to Status Transfer for the complete adjustment procedure.

Important Notes

  • Always select the SKU that matches the physical product being processed.
  • This feature does not remove Product Master restrictions on creating duplicate EAN mappings.
  • The feature must be enabled for the account; availability should be confirmed with EasyEcom Support.

FAQs

1. Why are multiple SKUs displayed for one EAN?
The EAN is associated with multiple SKUs, so the barcode alone does not uniquely identify the intended product.
2. Can I enable this feature from the UI?
No. Contact EasyEcom Support to confirm backend activation.
3. Does this feature allow unrestricted duplicate EAN mapping in Product Master?
No. Product Master mapping restrictions are separate from operational SKU selection.