Steps to Mark Returns in EasyEcom
Software Plan: Starter
Account Type: Seller Account
Inventory Type: Serialized & Non-Serialized
Workflow: Process Manually
Step 1: Go to Orders (main menu) > Returns & Replacements
Step 2: In the "Returns" tab, choose the returns method as "Process Manually." Search the order by any entity as shown in the image.
Step 3: After choosing the entity, mention the details of the selected entity and click "Search."
The details of the order will be shown
Step 4: Select the order.
Choose the "Return Reason" as shown in the image
Step 5: Click "Mark As Return"
Manual Processing allows item-by-item classification within an order, letting you classify each item as good or bad and control the quantity putaway.
The order will be marked as Returned
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