Order Assignment for BackOrders

Order Assignment for BackOrders

Software Plan : Growth & Enterprise
Account Type : Seller Account
Inventory Type : Non-Serialized

Overview

This flow is used to process pending order quantity through vendor processing when the required inventory is not fully available in the seller account.

For the unavailable quantity, the system creates a Purchase Order (PO) against the mapped vendor and creates a B2B order in the vendor account for processing.

Once the vendor completes handover, the inventory is inwarded into the seller account inventory. After inwarding is completed, the pending quantity of the original order gets assigned and the order becomes ready for further processing.

When to Use This Feature

  • Use this flow when orders are allowed to be created even if the required inventory is not fully available, and the pending quantity needs to be processed through a mapped vendor.

Prerequisites

Seller Account

  • Orders must be allowed to be created without full inventory
  • Product must be mapped to a vendor
  • autoPoVendorLevel must be enabled to allow automatic vendor-based PO creation
  • autoGrnThroughBackOrder must be enabled to allow automatic inwarding after vendor handover

Vendor Account

  • Vendor must be created as a separate vendor account
  • Vendor cannot be configured as a warehouse location
  • New B2B flow must be enabled for the vendor account (is_b2b_new must be enabled)
  • vendorPanelType = 2 must be configured to use the Advanced Vendor Panel
  • Vendor must complete handover for inwarding and assignment to happen

Workflow

1. Order Creation

Create a B2B order.

During order creation, system checks inventory availability.

If required inventory is not fully available, system shows inventory availability warning


After order creation:
  • Available quantity gets assigned
  • Remaining quantity remains pending
Navigation: Orders > B2B Orders > View Orders (Business Orders)

2. PO Creation

A Purchase Order (PO) is automatically created for the pending quantity against the mapped vendor.

The PO appears under: Inventory → Purchase Orders

PO is created in Approved status.


3. Vendor Order Creation

A new B2B order is automatically created in the mapped vendor account after PO creation.
Navigation: Orders > B2B Orders > Unapproved Orders or View Orders (Basis Approval Config)


4. Vendor Order Processing and Handover

Vendor completes processing and marks handover as completed.


5. Inwarding

After handover is completed, inwarding is automatically processed in the seller account.

In the PO details, the received quantity and GRN geys updated.




Received inventory is inwarded into the Default Bin of the main location inventory.

6. Order Assignment

After inwarding is completed, the pending quantity of the original order gets assigned.

The order becomes ready for further processing.


Assigned inventory can be verified from: Order Details → Inventory Details

Assigned inventory shows the Default Bin from which inventory was assigned.


Edge Cases

ScenarioSystem Behavior
Full stock availableNo PO is created
Handover not doneInventory is not inwarded and pending quantity remains unassigned
SKU not mappedNo PO created
Partial fulfillmentOnly received quantity is inwarded and assigned

FAQs

Q1. Is PO created for full order quantity?
No. Only for the missing quantity.
Q2. When does inwarding happen?
After vendor handover/
Q3. Where to check PO details?
Inventory → Purchase Orders → View Details
Q4. Can these orders be identified separately?
No separate order type is created for these orders.
Q5. Where is the vendor order created?
The vendor order is automatically created in the mapped vendor account against the generated PO.
Q6. Where is inwarded inventory added?
The inwarded inventory is added to the Default Bin of the main location inventory.

Video



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