Integrating Shiprocket WMS with EasyEcom

Location Software Plan : Starter 

Account Type : Seller Account 

Inventory Type : Non-Serialized

Feature description: 

To enable the Shiprocket integration, The onboarding configuration will be completed at Shiprocket team's end,
They'll require the below details from your end for the integration:

1. API user E-Mail
   
2. Password
3. location_key 
   

The Email should be an API user in the EasyEcom account. Please follow the UserRole article for further steps.

Password will be the EasyEcom password for the above user's Email.

Location_key will be the seller token of the warehouse where the WMS is required to be integrated.

Please Note : The API User should be created in the Primary Account with below access for smooth functioning:

1. PII access
   
2. All location access
   

Adding EasyEcom as a Channel on Shiprocket WMS

1. After the SR account setup, Add EasyEcom Channel on SR panel

2. Fill Communication Brand Name and Upload Brand Logo

3. Add EasyEcom Credentials (Username and Password)  and Primary account location key (These can be extracted from EasyEcom panel as mentioned in the earlier step)

4. Enable ‘Pull Order Statuses’ and ‘Push Order Status for Shipment Tracking’

5. Enable the services that will be used in this Integration mentioned in the  Fulfillment Setup as per Seller’s requirement

6. Sync the locations by clicking on Sync Button and map the SRF locations with EasyEcom Locations, Enter Username, Password for EasyEcom and click on Update Channel. 

7. After Catalog Creation on SR, fetch the listings from EasyEcom by clicking on Sync Icon on Top Right. If the product codes on SR and Easyecom are alike, then they get auto-mapped.

If not, we need to map them by uploading a file (the second icon on Top Right)

9. Click on Sync Icon on Shiprocket Fulfillment Panel to enable Inventory Sync from Shiprocket to EasyEcom for the first time

 

Required Settings for this feature to work :

Settings accessible from UI

1. You are required to enable the Set Auto Dimensions setting at all locations for allowing the order processing
   Account Settings>> Other settings>>Set Auto Dimensions for Multi Item Orders
   
   
2. The EasyEcom Store locations should be enabled with the below setting to ensure proper Inventory sync.
   Account Settings>> Other settings>> Set "Method to update inventory in Manage inventory page" as "Update available quantity only"
   

Important Notes:

1. The Routing will always be managed in EasyEcom, Any Order or Inventory management operation will be 1:1 managed between EasyEcom and SRF locations.
   
2. Brands are required to Process any preexisting orders from Shopify and SRF and deactivate the SRF and Shopify configuration, the inability to do the same can cause order duplication issues and discrepancy, 

Workflow

Below Touchpoints are currently integrated between Shiprocket and EasyEcom

TouchPoints

Main Event

Source

Product	The Products master in EasyEcom will be synced to Shiprocket WMS	EasyEcom
Inventory Updation	Any +/- Inventory transaction in store location is directly update From Shiprocket WMS to EasyEcom	Shiprocket  WMS
Sales Order data Fetch	New orders will be imported for warehouse rpocessing in Shiprocket WMS	EasyEcom
Order Processing	Order confirmation and processing till Shipped	Shiprocket WMS
Return	Return QC	Shiprocket WMS

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