In the toggle menu, navigate to “Reports>>Returns Report” to find the returns data.
In the toggle menu navigate to “Orders>>Returns & Replacements”
Select the search criteria from the drop-down options and click on the “Search” button.
Then select the return, provide sellers reason, add inventory quantity number and then click on “Mark as completed”
For single item orders, dimensions are based on the product master. For multiple items order, you will have to enter inputs manually. EasyEcom can define a default dimension if needed for multiple items orders.
Packing station ensures that your order processing is correct.
Once you mark a product as “Mark RTD” a pickup will be generated for your website orders.
For your website orders mark the product as RTD. The marking criteria for marketplace orders can either be based on time slot or TAT. Once you have marked the product as RTD for website orders or fulfilled the marketplace’s marking criteria the courier partner will pick-up your order.
To order processes in Batch it is mandatory to activate the Batch Order Processing Mode. Once you have activated it follow the process mentioned here.
To know how-to activate batch order processing mode please click here.
Please refer to this article to generate labels and invoices for website orders.
If you don’t want EasyEcom’s branding to be shown in invoice, you can disable it from “Account Settings>>Other Settings”
Please scroll down and click on “Disable EasyEcom Branding from Invoice” option.
If you directly process orders from the panel it will not be visible in EasyEcom. If you import this order it will be auto synced and will be visible in EasyEcom.