Integrating Ekart with EasyEcom
Overview
Ekart can be integrated with EasyEcom as a shipping carrier to manage shipment creation, shipment tracking, and return processing.
Once integrated, EasyEcom can create shipments in Ekart and receive shipment status updates.
When to Use This Feature
Use Ekart integration when:
- Ekart is used as the logistics partner for shipping orders.
- Shipments should be created directly from EasyEcom.
- Shipment tracking updates should be reflected in EasyEcom.
Prerequisites
Before configuring Ekart integration, obtain the following credentials from the Ekart team.
Required details:
- Merchant Code
- Token
- Location Code (optional)
These credentials are required to authenticate EasyEcom with Ekart for shipment operations.
Navigation
Go to:
Masters → Carrier Master
Step-by-Step Process
Step 1: Open Carrier Master
Navigate to:
Masters → Carrier Master
Step 2: Add a New Carrier
Click Add New.
Step 3: Select Carrier
Choose Ekart from the carrier dropdown list.
Step 4: Enter Carrier Credentials
Enter the following details in the carrier configuration fields:
| Field | Value |
|---|---|
| Username | Enter the Merchant Code provided by Ekart |
| Password | Enter the Token provided by Ekart |
| Extra Credential 1 | Enter the Location Code (optional) |
Username and Password fields are mandatory.
These credentials are shared with the seller by the Ekart team during integration setup.
Step 5: Save the Configuration
Click Save to complete the setup.
You have now successfully integrated Ekart with EasyEcom
System Behavior
After the integration is configured:
- EasyEcom can create shipments with Ekart.
- Shipment tracking updates are received from Ekart and reflected in EasyEcom.
- Shipment status is updated in EasyEcom as the shipment progresses.
Note:
- Shipment tracking updates are received through webhook configuration from Ekart.
- The seller’s registered email ID must be shared with the Ekart team to enable webhook setup.
- Tracking updates for Ekart shipments will be reflected in EasyEcom only after webhook configuration is completed from Ekart’s end.
Cancellation Handling
Ekart uses a single process for cancellation requests.
System behavior depends on the shipment stage.
| Shipment Stage | Result |
|---|---|
| Before pickup | Shipment is cancelled |
| After pickup | Shipment is processed as RTO |
Outcome
After completing the integration:
- EasyEcom orders can be shipped using Ekart.
- Shipment tracking updates from Ekart are reflected in EasyEcom.
- Shipment status remains updated across both systems.
FAQs
Do both shipment types use different authentication methods?
No. Both shipment types use the same authentication process.
Can shipments be created directly from EasyEcom?
Yes. Once the integration is configured, EasyEcom can create shipments automatically.
How are shipment cancellations handled?
If the cancellation request is raised before pickup, the shipment is cancelled.
If pickup has already occurred, the shipment moves to the RTO process.
If pickup has already occurred, the shipment moves to the RTO process.
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