Return/Replacement
Mark Return via Gate Entry and QC Process
Software Plan : Growth & Enterprise Account Type : Seller Account Inventory Type : Serialized & Non-Serialized Feature description Return management encompasses a series of steps to handle returned goods efficiently. The process ensures that returned ...
Outbound Quality Check (QC)
What is Outbound QC? Outbound QC is a quality check process through which you can inspect every Unit before shipment to verify that each Unit complies. If any or all Units are not in compliance, you can immediately replace the non-conforming units ...
Omni Channel Orders Hopping
What is Hopping? Hopping refers to a feature that enables store staff to accept or reject any order. Once rejected, the item will hop on to another store. Hopping enables a brand to Improve customer experience by increasing fulfillment rate & SLA. ...
How to Generate E-invoice and E-way bill for B2C orders?
GST Hero For B2C GST Hero for B2C Orders is a comprehensive solution designed to streamline Goods and Services Tax (GST) compliance for Business-to-Consumer (B2C) transactions. This document provides insights into its functionality, and how to ...
Setting up taxation for your B2B and B2C Sales (New Module)
Maintaining accounts for tax purposes is a difficult process for any organization. EasyEcom’s Tax Master makes this process easier for you by defining the tax rules which will be applicable for your product items. Tax can be set in EasyEcom HSN Wise ...
Packing Station for B2C Order Processing
What is a Packing Station? The packing station is a place where the products are checked and packed before shipping. The station contains all kinds of materials that are required for packing. Packing stations are sometimes customizable according to ...
Manifest generation from EasyEcom
How to generate manifest: Follow the below steps to generate a manifest: STEP 1: Navigate to the manifest page Go to the navigation menu > Orders > Generate pickup manifest STEP 2: Create a manifest batch a) Click on "Create manifest batch"- b) ...
Assigning packing material to the orders
Packing material activation and assignment Follow the below steps to assign packing material to the orders- Step 1: Create packing material in the product master Navigate to Masters > Product master > Create new product > simple product Select the ...
Create B2B orders in bulk
With this feature, you can create bulk orders for multiple customers in one go. Steps to create B2B orders in bulk: STEP 1: Click on the plus (+) icon > Add wholesale orders in bulk STEP 2: Save the template Click on "Download template". An Excel ...
Order routing to different warehouses
What is Order routing? Order routing is the process of routing orders to different warehouses based on your preference. This ensures that customer orders are fulfilled in the shortest time possible while incurring the minimum shipping cost. Your ...
Putting an order on hold in EasyEcom
What is order holding and why is it needed? If the warehouse does not want to process an order for a certain amount of time, they can put the order on hold. Orders that have holds applied are not processed for shipping until the required information ...
Set shipping rules for carrier partners
What is a shipping rule? A shipping rule refers to a set of guidelines or conditions that determine how a product will be shipped from the merchant to the customer. Why is the shipping rule needed? Shipping rule is needed because of the below few ...
Use QZ Tray with EasyEcom
QZ Tray is a software used to send printing commands to your printer. How to install QZ tray software and change the printer settings in EasyEcom application: STEP 1: You need to have Java(JDK) application in your system. To check whether it is ...
Packing station for B2C
Packing station: The packing station is a place where the products are checked and packed before shipping. The station contains all kinds of materials that are required for packing. Packing stations are sometimes customizable according to the needs ...
B2B Order Processing
EasyEcom enables you to seamlessly process bulk orders of multiple wholesale customers from a single dashboard. In this guide, we have explained the step-by-step process for processing B2B orders. Step 1: In the toggle menu, navigate to “Orders >> ...
Closing Orders in Bulk
Closing Orders in Bulk: EasyEcom enables omnichannel sellers to fulfill multi-channel orders from a single dashboard. In case your orders are directly processed from the eCommerce marketplace, the system automatically closes these orders to avoid ...
Barcode Scanners, Barcode Printer, and Label Printer Compatible with EasyEcom
You will be often required to scan the barcodes from our system and print batch order barcodes. We recommend the following devices and configurations, Desktop/Laptop OS: Windows XP and onwards OS: Windows 10 (for QZ Tray ) RAM: 4GB Minimum, 8GB ...
How to Edit Customer Details including Address and Phone No. in an order
You may sometimes have to edit your order details like Customer Name, Address, Pincode. To edit these details please follow the below-mentioned process. Step 1: In the toggle menu, navigate to “Orders>>Returns & Replacements” Step 2: Enter Order ID ...
Printing batch orders barcodes
Creating orders in batches reduces the order processing time and errors. However tracking all the items in a batch order is still a challenging task. On EasyEcom you can easily scan your batches using barcodes. Step 1: In the toggle menu navigate to ...
Adding Delivery Date and POD in B2B Orders
You can add delivery date and Proof of Delivery (POD) document in EasyEcom and track all your orders from a single portal. To do so please follow the below-mentioned process. Step 1: In the toggle menu navigate to “Orders>>Bulk Orders” Step 2: ...
Creating Picklist on EasyEcom
An organisation gets multiple orders on a regular basis, and their stock is kept in different bins in their warehouse. To fulfill these orders quickly, the organisation creates a picklist in which provides vital information related to SKU quantity ...
Steps to Mark cancel for an Order
Step 1: Go to Orders -----> Returns and Replacement. Step 2: Select the search criteria as order number and paste order number then click on search. Step 3: Click on Select Return and then Mark as Cancel.
Splitting Orders Manually
Step 1: Navigate to New Orders from Orders section. Step 2: Click on the Order ID. Step 3: Click on the "split" button to Split the order. NOTE: You cannot split an order if the order is either confirmed, added in batch, or pending for shipment.
Checking Shipped Order Status
Step 1: Navigate to Shipped Orders from Orders section. Step 2: Select the Date Range and click on submit to see the Shipped Order Status.
How to check Cancelled Orders
Step 1: Navigate to Cancelled Orders from Orders section. Step 2: Select the Date Range and click on submit. Step 3: Below all the cancelled order will be shown.
Checking Dispatch History
Your team can easily view all the order manifests created from EasyEcom. To check order dispatch history please follow the below-mentioned process. Step 1: In the toggle menu navigate to “Orders>>Dispatch History” Step 2: Set time duration On the ...
Re-Print Manifest
Step 1: Navigate to Dispatch History from Orders section. Orders>>Dispatch History Step 2: Select the Date Range and click on submit. Step 3: Click on Print to Re-Print Manifest
Importing B2C Orders Manually
Please follow the below-mentioned process to import your B2C orders in EasyEcom. You can either import and process B2C orders one-by-one or in bulk. Importing Orders One-by-One Step 1: Select "Create Order" On your EasyEcom dashboard, click on the ...
How to Create Orders (B2C, B2B, STN) ?
Three types of orders can be created- 1. Retail Orders (B2C) 2. Business Orders (B2B) 3. Transfer Order (STN) The above-mentioned orders can be created in two ways, either manually or in bulk. How to create retail (B2C) orders? Step 1- Navigate to ...
Processing Orders from EasyEcom
Processing Orders from EasyEcom Step 1: Go to Orders --------> New Orders Step 2: Select the order that you want to process and click on conform Step 3: Go to Print Labels, when it shows Ready for Print click on Print Label, Print Invoice and ...
Marking return in EasyEcom
Your order may sometimes be returned by the customers. In such cases, you can easily mark returned orders in the system. If your returned inventory has passed quality check the system will directly add it to the final inventory count and list it on ...
Steps to Mark Returns
Step 1: Navigate to Returns and Replacements from Orders section. Step 2: Select any criteria and Enter the details and click on Search Step 3: Select an order Number for Return, Select a Reason for initiating Return, Set a convenient Return Date, ...
Generating Manifest from EasyEcom
By following the below-mentioned process you can easily generate a pickup manifest from EasyEcom. Step 1: In the toggle menu, navigate to “Orders>>Generate Pickup Manifest” Step 2: Select Marketplace and Courier Service First select your marketplace ...
Generating a Shipping Labels and Invoices.
Step 1: After Generate picklist click on Start Processing Step 2: Select the orders and then click on confirm Step 3: Once the orders are confirmed, it moves to the Print tab. Select the orders and click on Print Labels. To download these labels, ...
Creating Order Batches and Pick-list
Step 1: Go to Orders ---------> Order Batches Step 2: Click on the hamburger menu and then Create New Batch Step 3: Add orders to the newly created batch Step 4: You can find the orders which are not added in previous batches, Select the order you ...