Prefetch Settings In Easyecom

Prefetch Settings In Easyecom

Info
Software Plan:  Startup, Growth & Enterprise
Info
Account Type: Seller Account, Aggregator Account, 3PL Account
Info
Inventory Type:  Non- Serialized & Serialized

Feature description

Prefetch Settings is a new feature designed to streamline your order fulfillment process. By enabling Prefetch Settings, you can proactively fetch invoices and shipping labels for orders placed on integrated marketplaces. This proactive approach significantly reduces wait times during order processing, preventing delays and ensuring that the service level agreements (SLAs) are consistently met.

Use Case


Scenario:
An e-commerce platform integrates with multiple marketplaces (e.g., Amazon, Flipkart) to expand its reach and sales. However, some marketplaces have longer processing times for generating invoices and shipping labels, which can delay order fulfilment and negatively impact customer satisfaction.   

Problem:
  1. Delayed Order Processing: A slower generation of invoices and labels can lead to delays in order processing and shipping.
  2. Missed SLAs: Delayed order fulfilment can result in missed service level agreements (SLAs) with customers.
  3. Reduced Customer Satisfaction: Late shipments and delivery delays can negatively impact customer satisfaction and brand reputation.   
Solution:
By implementing Prefetch Settings, the e-commerce platform can proactively fetch invoices and shipping labels for orders placed on these marketplaces, significantly reducing processing time and improving overall efficiency.

How Prefetch Settings Helps:

1. Faster Order Processing: The platform automatically fetches required documents as soon as an order is placed, eliminating the need to wait for marketplace generation.
2. Improved SLA Compliance: By streamlining the order processing workflow, the platform can more consistently meet SLAs.
3. Enhanced Customer Experience: Faster order processing and shipping lead to improved customer satisfaction and loyalty.   
4. Increased Operational Efficiency: Automating the document fetching process reduces manual effort and minimizes human error.   

Specific Benefits:
  1. Reduced Order Processing Time: Orders can be processed and shipped faster, leading to quicker delivery times.   
  2. Improved Customer Satisfaction: Timely order fulfillment enhances customer satisfaction and loyalty.   
  3. Enhanced Operational Efficiency: Automating the process reduces manual effort and streamlines workflows.   
  4. Increased Sales: Faster order processing can lead to increased sales and revenue.
By leveraging Prefetch Settings, the e-commerce platform can optimize its operations, improve customer experience, and gain a competitive edge in the marketplace.

Workflow

Step 1:  Go to Hamburger Menu > Account Settings

   

Step 2:  Select Other Settings tab > Prefetch Settings



Step 3:  Choose the Marketplace for which you wish to apply the prefetch settings



Step 4:  Select the SLA that you wish to prefetch the invoice and the label

If you have a Same Day SLA, it means that the system is set up to automatically generate shipping labels and invoices for all orders that have the SLA for that day. This is done ahead of time to ensure that orders can be processed and shipped quickly, without any delays.

A Same Day + Next Day SLA means that if the prefetch process runs today, the system will automatically generate shipping labels and invoices for both today's orders (Same Day SLA) and tomorrow's orders (Next Day SLA).




Step 5:  Select the Prefetch Timings according to the SLAs of the specific marketplace





Step 7:  Click "Update Settings"



Step 8:  If you wish to add more than one Prefetch Timings, Go to the (+) icon in the Action Tab.



Step 9:  Set the Prefetch Timings and click "Update Settings"



Step 11:  You add the Prefetch Setting for multiple marketplaces by clicking on "+New MP"



Step 12:  Add the Marketplace, SLA and the Prefetch timings. Click on Update Settings



Step 13:  You may also Remove the setting by clicking on "Eraser" in the Action Tab






Prefetch Supported Marketplaces

  • Flipkart
  • Snapdeal
  • Amazon.in
  • Shopify
  • Tata Cliq
  • Gofynd
  • Nykaa
  • Nykaa Fashion
  • Jio Mart
  • PharmEasy
  • Amazon Smart Connect
  • AJIO Dropship
  • Meesho

    • Notes
    Note- To enable prefetch settings for an account, you first need to enable the configuration on the seller account. Please contact the Easyecom team for this.




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