Import and View Payments from Sales Channels, Carriers, and Payment Gateways

Import and View Payments from Sales Channels, Carriers, and Payment Gateways

EasyEcom enables you to keep track of payments from both integrated and non-integrated channels, and integrated channels (in case the 3rd party APIs were temporarily down) via a single dashboard. 

Please follow the below-mentioned process to reconcile your payment from sales channels. 

Import Marketplace Payments 

Step 1: In the toggle menu, navigate to “Reconciliation>>Import Payments

Select your marketplace from the payment channel dropdown. 

Step 2: Enter payment details

Now enter your payment import date and payment reference number.


Note: Payment Reference number will be reflected in the MP Settlement ID column in Payment Summary section. 

Step 3: Record payment details


The system provides you two methods of recording payment details:

  • Payment received at order-level 

  • Payment received at sub-order level 




Marketplaces share payment details either at the order level or sub-order level. Please select an option based on the marketplace.

Then download the sample .csv file.




Mandatory fields: 

Suborder Number/ Order Number
Selling Price
Transferred Amount

In case of recording payment at the sub-order level, please record the selling price of each product separately.
In the Transferred Amount column record the payment received from the marketplace. 

If partial payment is received from the marketplace, the transferred amount needs to be split proportionally for each sub-order.


Step 4: Upload file to EasyEcom 

To upload your file, first, click on the “Upload CSV” button and select this file from your system. 

Then click on the “Submit” button. 



Payment details will be now visible in the "Payment Summary” section. 

Note: For Amazon and Flipkart payments, the system provides you with an option to automatically import payments without recording the above-mentioned details. 


You need to select “Auto” Type and record the payment time duration. 




Import D2C Website Payments


It is suggested to record all D2C website (SelfShip) payments either as payments from carrier partners (for COD payments) or gateway providers (Prepaid payments) instead of marketplace payments. 


Importing COD Payments 

Step 1: In the toggle menu, navigate to “Reconciliation>>Import Payment”


Select your carrier partner from the payment channel dropdown. 


Step 2: Enter payment details

Now enter your payment import date and AWB number in Date and Payment Reference No fields respectively. 

Select “AWB” as the Payment Import Type option. 


Step 3: Record payment details

Download the sample .csv file and record payment details. 



Mandatory fields: 

AWB Number
Selling Price
Transferred Amount


You can now upload the file to EasyEcom. 


Importing Prepaid Payments 

Step 1: In the toggle menu, navigate to “Reconciliation>>Import Payment”


Select your gateway provider from the payment channel dropdown. 


Step 2: Enter payment details

Now enter your payment import date and payment gateway number in Date and Payment Reference No fields respectively. 

Select “Payment Gateway” as the Payment Import Type option. 


Step 3: Record payment details

Download the sample .csv file and record payment details. 



Mandatory fields: 

PaymentGatewayTransactionId
Selling Price
Transferred Amount


You can now upload the file to EasyEcom. 


**Please note that payments cannot be imported for Offline orders which is not associated with any channels