Splitting Orders Manually

Splitting Orders Manually

Overview

EasyEcom allows you to manually split an order by selecting the required item/SKU and quantity.
After the split is completed, the system displays a Split successfully message and opens the newly split order on the screen. The existing order is also updated.

When to Use

Use the Split option when you want to move a selected item/SKU or quantity from an order into a separate order.

Prerequisites

You cannot split an order if the order is:
  • Confirmed
  • Added to a batch
  • Pending for shipment

Go to: Orders → New Orders → Ready to Confirm → Order ID → Hamburger Menu → Split

Alternative 

You can also search for the required order using the Search Orders bar available at the top of EasyEcom and open the order.

Step-by-Step Process

Step 1: Open the Order Details page

  1. Go to Orders → New Orders.
  2. Open the Ready to Confirm tab.
  3. Locate the required order.
  4. Click the Order ID to open the Order Details page.

Alternative: Use the Search Orders bar at the top of EasyEcom to search for the required order and open it.


Step 2: Open the Split option

On the Order Details page:

  1. Click the hamburger menu in the top-right corner.
  2. Click Split

Step 3: Select the item/SKU

The Split screen displays the items/SKUs available in the order.
Select the checkbox for the item/SKU that you want to split.
Enter the quantity that you want to split for the selected item/SKU.
After selecting the required item/SKU and entering the quantity, click Split into separate order.

System Behavior

After the split is completed:

  • The system displays a Split successfully message.
  • The newly split order opens on the screen.
  • The existing order is updated.
  • The existing order and the newly split order have the same Order ID.

Important

You cannot split an order if the order is:

  • Confirmed
  • Added to a batch
  • Pending for shipment

The selected item/SKU and quantity are moved into a separate order, while the existing order is updated. The newly split order opens automatically after the split is completed.

FAQs

1. Where can I find the Split option?
Open the required order from Orders → New Orders → Ready to Confirm, then open the hamburger menu on the Order Details page and click Split.
2. Can I search for an order directly?
Yes. You can use the Search Orders bar at the top of EasyEcom to search for the required order and open it.
3. Can I split a confirmed order?
No. A confirmed order cannot be split.
4. Can I split an order that has been added to a batch?
No. An order that has been added to a batch cannot be split.
5. Can I split an order that is pending for shipment?
No. An order pending for shipment cannot be split.
6. What happens after I split an order?
The system displays a Split successfully message and opens the newly split order. The existing order is also updated.
7. Will the split order have a different Order ID?
No. The existing order and the newly split order have the same Order ID.