Once you have created your business account with EasyEcom, you are entitled to take advantage of EasyEcom's trial without any questions asked. For this trial, you are not required to provide your credit card or bank details, unlike our competitors. The duration of the trial is 14 days, and during this trial, we expect you to use the tool extensively and decide if it is a good fit for your business.
We have designed EasyEcom's interface in such a way that users can complete their entire account setup on their own, right from connecting online channels to the creation of products. Still, if any assistance is required, you can always refer to our Support Center resources or connect with us at care@easyecom.io. Furthermore, we offer phone support and one-on-one demo scheduling as per your requirements. We have a dedicated support team to guide you through the entire process.
Once you create an account with EasyEcom, you will observe that the UI is designed in such a way that it is intuitive and self-learning at the same time. We expect you to try out every feature that EasyEcom offers to make your operations easier. We also provide a pre-setup demo environment where you can explore the system without impacting your live account.
We have poured an adequate amount of resources into developing our support and operations architecture to achieve customer satisfaction. All setup processes have been well documented and published in our Help Desk section. Furthermore, at any given point in time, if you require our assistance, we are just a call, chat, or email away.
Once you have completed the trial, we expect you to provide your feedback on the system. The feedback can be related to functionality that is missing from EasyEcom or to our support. We believe that client feedback is equally important as internal teamwork in building a scalable system. Therefore, your feedback matters most to us.
Once you sign up for your EasyEcom account, you will have the opportunity to schedule a one-on-one complimentary onboarding session with our team. During this session, our team will walk you through the entire system based on your requirements, and you can also clear all your queries. Most of our merchants complete their entire setup within 36 to 48 hours after attending the onboarding session. However, for enterprise accounts, the setup time may vary.
Before scheduling a demo session, we expect you to go through the following steps first:
Play around with the pre-setup demo account extensively and try to relate the functionality to your business operations.
Be prepared to allocate sufficient time to learn the tool, its features, and workflows that will benefit you in the long run.
Make sure you go through our Resource Center and Product Tour. It's simple, updated, and lucid.