This guide explains how FixFeels works with EasyEcom for order processing, order confirmation, and tracking updates.
Overview
The FixFeels integration uses webhooks for communication between EasyEcom and FixFeels.
Orders are imported into EasyEcom from Shopify and are then fetched by FixFeels.
Webhook Configuration
The required webhooks need to be configured in EasyEcom for the FixFeels integration.
The webhook configuration includes the required trigger and endpoint details provided for the integration.
Note: Webhook configuration details are specific to the integration setup.
Order Processing
Orders are imported from Shopify into EasyEcom and are then fetched by FixFeels.
The integration supports:
Single suborders with single quantity
Single suborders with multiple quantities
Multiple suborders with single quantity
Multiple suborders with multiple quantities
Orders with discounts
Orders with shipping charges
Orders with both discounts and shipping charges
Order Confirmation
Order confirmation is handled through the configured webhook.
The order confirmation status is updated between FixFeels and EasyEcom through the webhook.
Tracking Updates
Tracking updates are received from FixFeels in EasyEcom.
The following tracking statuses are supported:
Integration Flow
| Flow | Description |
|---|
| Shopify → EasyEcom | Orders are imported into EasyEcom |
| EasyEcom → FixFeels | Orders are fetched by FixFeels |
| FixFeels → EasyEcom | Order confirmation status is updated through webhook |
| FixFeels → EasyEcom | Tracking status is updated through webhook |
FAQs
Q1. How are orders received in EasyEcom?
Orders are imported from Shopify into EasyEcom.
Q2. How are orders sent to FixFeels?
Orders imported into EasyEcom are fetched by FixFeels.
Q3. Are multiple suborders supported?
Yes. Multiple suborders are supported.
Q4. Are multiple quantities supported?
Yes. Multiple quantities are supported.
Q5. Are discounts and shipping charges supported?
Yes. Orders with discounts and shipping charges are supported.
Q6. How is order confirmation updated?
Order confirmation status is updated through the configured webhook.
Q7. Which tracking statuses are supported?
The integration supports Delivered and RTO Delivered tracking statuses.