EasyEcom enables omnichannel sellers like you to fulfill multi-channel orders from a single dashboard. In case your orders are directly processed from the eCommerce marketplace, the system automatically closes these orders to avoid double shipment of the same orders.
However, to avoid delay and confusion in order fulfillment, you can also close orders directly from the system.
Please follow the below-mentioned process to close orders in bulk.
On the Print Labels screen click on the “Close Orders Manually in Bulk” button.
Once you click on the following pop-up will be visible on your screen.
First, click on the “Download Orders Sheet” button.
Once you click on it, the “Order Close Sheet” file will be downloaded to your system.
In this excel file, enter the AWB Number and Courier name against all the orders you want to close.
AWB Number: 8 or more digits
Courier Number: 8 or more alphabets
Once you have entered all the details, save the file in your system.
Then upload this file to EasyEcom.
To upload this file, first, click on the “Choose File” button, select this file from your system, and then click on the “Submit” button.
That’s it! You have now successfully closed orders in bulk.