Follow the below steps to assign packing material to the orders-
Step 1: Create packing material in the product master
Navigate to Masters > Product Master > Create New Product > Add a New Product Simple product.
Select the material type as 'Packaging Material'
After creating the packing materials, you need to ensure that the inventory for the packing materials is available. For this, you need to do GRN.
Step 2: Turn on the settings for packing material
Go to the Account settings > Other settings > Packing material activation
You can activate packing material on any of the 3 pages (new order page, packing station, order manifest) as per your preference
Step 3: Assign the packing material to orders
1) New Orders Page:
Navigation: Orders > New Orders > Ready to Confirm
i. Assigning the packing material individually:
You will be able to see all the packing materials in the dropdown which are created in the product master-
ii. Assigning the packing material in bulk
- Go to the hamburger menu > Bulk assign packing material
- Download the template from the opened pop-up:
For 3PL, you need to select the client.
Only those orders will get downloaded which belong to the selected client.
- Fill in the Excel file. There is a sample data format that you can refer to on how to fill the Excel file.
Enter the packing material which you want to assign and the respective quantity in brackets (). No space should be there between the packing material and the quantity.
This sheet includes the orders from both new orders tab and failed orders tab (except the orders whose inventory is not assigned).

Note
- You can assign a total of 8 different packing materials in the Excel file (in 8 columns).
- Do not enter duplicate packing material in multiple columns for a single order.
- Do not enter any space between the packing material and quantity. It can be "wrap(2)" or "pack001(2)". It should not be "wrap (2)".
- You have to enter the exact name of the packing material as in the product master. If the packing material includes space, you have to enter that with the spaces. For example, if the packing material is bubble wrap 001, you have to enter the exact name along with the quantity "bubble wrap 001(3)". However, the input is not case-sensitive.
- Enter a valid quantity. The quantity cannot be zero. Even if you have to add only 1 packing material, you need to enter the quantity "pack001(1)".
- You have to enter the packing material in simultaneous columns. Suppose you want to assign 3 types of packing material to an order. You have to enter the material in 3 simultaneous columns. There should not be any gap between the packing material columns.
- Do not delete empty columns. Suppose you want to assign 2 packing materials to order. In this case, the first 2 columns will be filled and the rest 6 columns will remain blank.
- The inventory of the packing material should be available in the system otherwise it will give you an error while uploading.
- Upload the Excel file back into the system.
After uploading, the packing material will be assigned to the orders.
2) Packing Station Page:
Navigation: Orders > Order Batches > Select the batch
Navigation: Print > Packing Station
Navigation: Start Scanning > Scan SKU/EAN/Serial
After you scan the SKU/serial, a pop-up will come up asking you to choose the packing material.

If you want to increase the quantity of the packing material, select that material again.
Optional packing material workflow:
If the is_packing_material_optional setting is enabled for the account, users can proceed without selecting or scanning any packing material at the Packing Station.
To continue the workflow, click on Submit without scanning the packing material.
Closing the pop-up without clicking Submit will not continue processing or print the documents.
3) Manifest Page:
Orders > Generate pickup manifest > Scan Packaging material
The scanned packing material will be assigned to each order/tracking number.