Please follow the below mentioned process to sync your channel listing with EasyEcom
Step 1: On the dashboard, click on the “Three dots aka meatball menu”
Step 2: Click on the “Account Settings” option
Once you click on the meatball menu, you will see the following fly-out menu:
Here click on the “Account Settings” option.
Step 3: Click on the "Sync Channels"
On the Account Settings section, select "Sync Channels" option.
Sync Channel work as a connector between marketplace and EasyEcom user can control all the activity from sync channel
Step 4: Update Channel Details
Respective to all the Marketplaces there are certain columns that can be checked (Status: yes/no) in order to sync them.
Alias– User can give an alternate name to any added marketplace
Status– If Status is “Active” then Marketplace is connected with EasyEcom otherwise not
Orders active- Yes- If user selects “YES” then all new orders of that marketplace will be auto fetched in EasyEcom panel No-If user selects "No" then no new orders will be imported in EasyEcom
Push Order Tracking Status- Enable this if you want to manually initiate tracking status
Inventory Active- Yes- If user selects “Yes” then the inventory in EasyEcom panel will start reflecting in the marketplace No- If user select "No" then quantity of the product reflecting in the marketplace will be independent of the inventory on EasyEcom panel.
Note: You need to activate the inventory before you update the quantity on the panel
Sync order status– If user clicks on this bar then order status will refresh and will be updated to the latest status
Import orders- If user click on this bar then new order will import in EasyEcom
Sync listing-- This option is for importing catalogue(Listing) from marketplaces
SLA- User can define SLA in our system , If they don’t define the default SLA is 24 hrs