Activating Portal Sync via EasyEcom
Please follow the below mentioned process to sync your channel listing with EasyEcom
Step 1: On the dashboard, click on the “Three dots aka meatball menu”
Step 2: Click on the “Account Settings” option
Once you click on the meatball menu, you will see the following fly-out menu:
Here click on the “Account Settings” option.
Step 3: Click on the "Sync Channels"
On the Account Settings section, select "Sync Channels" option.
Sync Channel work as a connector between marketplace and EasyEcom user can control all the activity from sync channel
Step 4: Update Channel Details
Respective to all the Marketplaces there are certain columns that can be checked (Status: yes/no) in order to sync them.
- Alias – User can give an alternate name to any added marketplace
- Status– If Status is “Active” then Marketplace is connected with EasyEcom otherwise not
- Orders active-
Yes- If user selects “YES” then all new orders of that marketplace will be auto fetched in EasyEcom panel
No-If user selects "No" then no new orders will be imported in EasyEcom - Push Order Tracking Status- Enable this if you want to manually initiate tracking status
- Inventory Active-
Yes- If user selects “Yes” then the inventory in EasyEcom panel will start reflecting in the marketplace
No- If user select "No" then quantity of the product reflecting in the marketplace will be independent of the inventory on EasyEcom panel.
Note: You need to activate the inventory before you update the quantity on the panel
- Sync order status– If user clicks on this bar then order status will refresh and will be updated to the latest status
- Import orders- If user click on this bar then new order will import in EasyEcom
- Sync listing-- This option is for importing catalogue(Listing) from marketplaces
- SLA- User can define SLA in our system , If they don’t define the default SLA is 24 hrs
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